What should I look for in a web scraping company?

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Choosing a web scraping company in 2026 is no longer just about who can “get the data.” With advanced anti-bot measures and tightening data privacy laws, you need a partner that functions more like a high-tech infrastructure provider and a legal consultant.

Here is a checklist of what you should look for, categorized by priority.

  1. Technical Capabilities & Robustness

Websites are increasingly “dynamic” (using JavaScript and AJAX) and heavily protected. Your provider must be able to handle:

  • JavaScript Rendering: Many modern sites don’t reveal data until a script runs. The provider should use “headless browsers” to see what a human see.
  • Anti-Bot & CAPTCHA Bypassing: Look for sophisticated rotation of Residential Proxies (IPs that look like real home users) and AI-driven CAPTCHA solving.
  • Success-Based Pricing: In 2026, top-tier providers (like Zyte or Bright Data) often offer pricing where you only pay for successful requests, not the failed ones blocked by a firewall.
  1. Data Quality & Automation

Raw data is often “dirty.” A good company doesn’t just hand you a mess of HTML; they provide a structured product.

  • AI-Powered Parsing: Look for companies that use LLMs to automatically identify and map data fields even if the website’s layout changes. This prevents your “scrapers” from breaking every time a site moves a button.
  • Automated QA: Ask if they have built-in validation. For example, if a price field suddenly contains text instead of numbers, the system should flag it automatically.
  • Delivery Formats: They should support your specific pipeline, whether that’s JSON, CSV, or direct injection into your AWS S3 or Google BigQuery instance.
  1. Compliance and Ethical Standards

This is the “make or break” for enterprise users. If a provider scrapes illegally, your company could be liable.

  • GDPR & CCPA Compliance: They must have a strict policy against collecting PII (Personally Identifiable Information) without a legal basis.
  • Robots.txt Respect: A professional firm should follow a site’s robots.txt instructions unless there is a specific legal exemption.
  • CFAA Awareness: In the US, the Computer Fraud and Abuse Act is a major hurdle. Your provider should be able to explain how they stay on the right side of “unauthorized access” laws.
  1. Scalability & Support

Scraping 1,000 pages is easy; scraping 10 million is an engineering feat.

  • Infrastructure Uptime: Look for an SLA (Service Level Agreement) of 99.9% uptime.
  • Global Geo-Targeting: If you need to see prices in Tokyo, your provider needs a proxy network physically located in Japan to avoid “geo-fencing.”
  • Proactive Monitoring: Do they tell you when a site has changed its structure, or do you have to find out when your dashboard goes blank?

Scrape any website, any format, no sweat.

ScrapeHero is the real deal for enterprise-grade scraping.

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