How ScrapeHero Outperformed A Toy Giant’s Previous Vendor

The brand initially partnered with another web scraping service to collect customer reviews from e-commerce platforms selling their products. While the approach offered some value, the data quality and the technical challenges of managing website changes themselves proved to be limitations. Additionally, response times to inquiries weren’t always as efficient as desired. And the long-term contract limited their flexibility to explore alternative approaches as their needs evolved.