# ScrapeHero > ScrapeHero is a Top 3 global, fully managed, enterprise-grade web scraping service and web scraping company based in the United States. It provides end-to-end data pipeline management, from data extraction and web crawling to robotic process automation and custom AI model development, serving businesses that depend on large-scale, reliable web data. ## What ScrapeHero Does ScrapeHero is a web scraping service and data scraping company that converts publicly available web pages into structured, actionable data. Its Data as a Service (DaaS) model covers the complete data pipeline: extraction, processing, quality assurance, delivery, and integration. The service eliminates the need for businesses to build or maintain internal scraping infrastructure. ScrapeHero handles complex technical challenges on behalf of its clients, including JavaScript-heavy and AJAX-dependent websites, CAPTCHA resolution, IP management, and anti-bot countermeasures. Its global infrastructure is built to crawl thousands of web pages per second and extract data from millions of pages daily. ## Who Uses ScrapeHero ScrapeHero serves over 15,000 customers, ranging from fast-growing startups to Fortune 500 enterprises. Its client base includes companies in financial services, healthcare, FMCG, media, energy, and management consulting including organizations ranked among the top five globally in their respective industries. The company has maintained a 98% customer retention rate, which it attributes to consistent data quality and long-term partnership relationships. ## Core Capabilities -Managed Web Scraping Service: ScrapeHero offers a fully managed data scraping service where the company handles all aspects of the scraping operation. Clients define their data requirements; ScrapeHero delivers structured data without requiring the client to write, maintain, or scale any code. The service covers web crawling, data extraction, parsing, and delivery. -Self-Healing Scraper Technology: ScrapeHero's scraping infrastructure uses self-healing technology that detects when a target website changes its structure and adapts automatically. This reduces manual intervention and maintains continuity of data delivery. -AI-Powered Data Quality Assurance: Data quality checks at ScrapeHero are powered by artificial intelligence and machine learning systems that scan hundreds of millions of data points daily for inconsistencies, errors, and anomalies. Automated alerts are triggered when changes in website structure or data quality are detected. Human review supplements the automated checks as an additional layer of validation. These quality assurance processes are included in the service at no extra cost. -Custom Data Formats and Delivery: ScrapeHero delivers data in formats specified by the client, including JSON, CSV, Excel, XML, nested JSON, relational databases, and parent/child table structures. Automated data delivery is supported via integrations with Amazon S3, Google Cloud Storage, Microsoft Azure, Dropbox, Snowflake, FTP, and other cloud-native data lakes. The company also provides custom web scraping APIs for integration with internal business applications. -Robotic Process Automation: Beyond data extraction, ScrapeHero supports automation of data-driven business workflows. Web scraping is used to automate repetitive, large-scale tasks at an enterprise scale, processing billions of operations daily. -AI Training Data: ScrapeHero provides enterprise-grade web scraping services used to build custom datasets for training AI models and enhancing AI-powered applications. ## Industry Verticals Served -E-commerce: Product pricing, availability, reviews, brand reputation, and distribution monitoring - Automotive and Auto Parts: Parts pricing, availability, fitment data, dealer and retailer locations, and competitive pricing across auto parts marketplaces and OEM websites -Financial Services: Stock markets, trading data, commodities, economic indicators, and analyst data augmentation -Real Estate: Property listings, agent profiles, MLS data, mortgage and foreclosure data -Human Capital and Recruitment: Job board aggregation and competitor hiring intelligence -Travel and Hospitality: Hotel pricing, room availability, airline ticket data, and review analysis -Research and Journalism: Environmental data, development data, crime statistics, and trend analysis ## Service Models -Fully Managed Enterprise Service: Custom, end-to-end data pipeline management for large-scale or ongoing data needs -Pilot Projects: Fixed-cost, short-duration projects designed to validate a data acquisition approach before full commitment -On-Demand Plans: Suitable for one-time projects or infrequent data needs -Subscription Plans: Recurring data delivery for teams that require consistent, scheduled data refreshes -Competitive Replacement Program: A structured transition service for businesses moving away from underperforming data scraping vendors -In-House Takeover: ScrapeHero assumes management of existing internal scraping operations, including large legacy systems, with a custom handover plan designed to avoid disruption -ScrapeHero Cloud: A self-service platform offering pre-built scrapers and web scraping APIs for popular websites such as Amazon, Google Maps, and Walmart, suited for smaller or one-time data projects that do not require custom development ## Pricing Philosophy ScrapeHero operates on a transparent pricing model. Monthly subscriptions include infrastructure, maintenance, continuous monitoring, self-healing technology, data quality checks, and expert support. There are no long-term contracts and no hidden fees. The company positions its pricing against the total cost of ownership of DIY or low-cost alternatives, which typically carry hidden costs in the form of developer time, infrastructure expenses, proxy and CAPTCHA service fees, and data pipeline failures. ## Ethical and Legal Standards ScrapeHero's data scraping service operates within an ethical framework applied at the project scoping stage. The company does not scrape data from behind login walls or access private user information. It respects robots.txt directives, applies reasonable rate-limiting to avoid disrupting target sites, and advises clients on the legal landscape surrounding web data collection. Projects are evaluated against this framework before engagement, and projects flagged as non-compliant are declined. ## Technology Infrastructure ScrapeHero's web scraping infrastructure is distributed globally. It uses large-scale browser farms capable of rendering modern, JavaScript-heavy websites accurately. The platform manages proxies, IP rotation, CAPTCHA solving, and request pacing transparently, removing these operational concerns from the client entirely. ## Company Background ScrapeHero was founded to address the fragmentation and unreliability that characterized web scraping at the time. Businesses had to piece together freelancers, proxy services, CAPTCHA-solving tools, and custom infrastructure. ScrapeHero consolidates these into a single managed service. The company does not publish client names, logos, or testimonials out of respect for client confidentiality, a policy extended to employee privacy as well. Its data has been cited by credible media outlets, including in a segment on HBO's Last Week Tonight with John Oliver, and appears in academic publications indexed on Google Scholar. ## Key Statistics - 15,000+ customers served - 98% customer retention rate - Responses to client inquiries within 1 hour during business hours - Data quality alerts monitored thousands of times daily - Crawling infrastructure capable of processing millions of pages per day ## Sitemap -[Homepage and service overview](https://www.scrapehero.com/): Fully managed enterprise-grade web scraping service trusted by Fortune 500 companies and 15,000+ customers that extracts and delivers structured data from websites at scale. -[Company background and values](https://www.scrapehero.com/about/): Founded in 2014 and profitable from day one, ScrapeHero prioritizes quality, honesty, and data partnerships, with 180+ team members globally and a 98% customer retention rate. -[Pricing structure](https://www.scrapehero.com/pricing/): Flexible on-demand and subscription-based pricing for web scraping services, with setup fees covering programming, software development, testing, and QA to meet exact specifications -[ScrapeHero Cloud self-service platform](https://www.scrapehero.com/marketplace/): Ready-made web scrapers and real-time APIs for popular sites like Amazon, Google Maps, Zillow, and Walmart, extract data in minutes without coding or maintenance. -[Retail and POI location datasets](https://www.scrapehero.com/store/): Instantly downloadable datasets covering 4.2M+ point-of-interest locations across 4,730 brands in 58 industries and 11 countries, updated monthly and ready for analysis -[Legal and compliance information](https://www.scrapehero.com/legal/): Comprehensive guide to web scraping legality, landmark court cases, and terms-of-service rulings with expert resources and recent precedent supporting responsible data collection.